White Cross Vets

Top class in all that they do and also make you feel at ease also the animals sense they nothing to be afraid off. The staff are marvellous how they deal with your animals they don't just go in straight away with any injections or treatment they ask how the dog or cat is stroke the animal talk to you also the animals. They ask if any worries you got also how the toilet going which is very important. White Cross vet wish I found them years back as I never say it to win even if it was just a questionnaire as its a top class vet i reccomend it to anybody which i already have and they have took their cat there as well a vet so professional great fantastic in all they do. I'm not just saying that to win I say this even if it was just a qusetionair great staff polite cleanness and atmosphere walking in the vet is happy feeling.

Amazing staff who are so friendly and clearly care about the animals as much as the owners. My cat has come home from surgery very relaxed and well looked after. The information the staff provide is thorough and they're happy to answer any questions. Such a wonderful experience in comparison to the last vets we were at - thank you so much!

Really lovely friendly staff always receive warm welcome when i visit. I have had my two Dogs looked after by White Cross and i really couldn't ask for better treatment for them. Sadly one of my dogs became very poorly very quickly Dominic helped us through the very difficult decision that us pet owners dread. All staff were wonderful. My other dog is looked after just as well. Becky the vet saved his life after noticing a heart problem. He now has a pacemaker and is living life to the full. I would and do recommend White Cross to anyone asking for a vet.

Honestly the best vets we’ve ever been too, caring for a stray cat for a couple of years now, he finally went over the rainbow bridge tonight 🥲🌈 they was honestly the best people receptionists and I can’t thank Libby the vet enough, thank you for being the best team, and helping our boy with his final moments forever grateful for you all. Thank you so much 🩷

I am writing to express my dissatisfaction and frustration regarding my recent experience at your clinic during a scheduled dog vaccination appointment. On 29/09/23, I had an appointment booked for 14:45, but due to unexpected traffic, I arrived approximately 8 minutes late. To my astonishment, I was informed that my appointment had been canceled, and my options for rescheduling were both inconvenient and unreasonable. I understand the importance of maintaining a schedule, but I believe the clinic's response was excessive and unfair for the following reasons: 1. Minimal Delay: I was only 8 minutes late, which is a very short delay, especially considering that unforeseen circumstances can occur when pet owners are traveling to your clinic. And there was no mention on the booking confirmation email that they would cancel my booking after 10 minutes which was what the reception lady said to me and as mention I was only 8 minutes late. 2. Limited Rescheduling Options: I was given two options for rescheduling my dog's vaccination. The first was to wait for an entire month, which is an unacceptably long period to ensure my pet's health. The second option was to wait for an hour, which is also inconvenient, especially considering that my dog's vaccination is time-sensitive. 3. Lack of Consideration: The clinic's rigid approach did not take into account the well-being of my pet. Cancelling the appointment and offering such limited rescheduling options directly puts my dog's health at risk, which contradicts the clinic's commitment to pet care.

Sam was absolutely brilliant with our boy James who can be quite nervous. He was diagnosed with diabetes and the nurse we saw for his care appointment following this diagnosis was also lovely. Very knowledgeable and reassuring. Got a call the day after to check how his first injection went... Can't fault them in terms of bet care Have used them in the past for our other cats also and they were good with them too.